Terms and Conditions

All visitors (aged over 12 years and 3 months) will be required to provide an approved and valid Vaccine Pass upon entry to Waimarino Adventure Park. Along with this, photo identification or a copy of this is to be provided upon request.
Waimarino Adventure Park 
  1. Waimarino Adventure Park safety rules must be adhered to at all times. These can be clarified by Waimarino staff if clients are uncertain. A safety briefing will be given upon check-in to the Adventure Park.
  2. Waimarino is an outdoor water sports focused adventure park. Payment is for entry into our park and use of our many adventure activities and facilities. We have park staff available to assist with safe and correct usage of our activities.
  3. Your children and children in your care are still ultimately your responsibility whilst in our park, and you will still need to supervise them. This does include accompanying children when they are using activities, depending on their age and ability.
  4. Responsible care will be taken with all Waimarino equipment.
  5. Foul language/swearing or belligerent behaviour is not permitted within our park. Individuals may be asked to leave if behaving in such a way.
  6. Waimarino is a smoke free environment at all times.
  7. We do not allow portable gas cookers in the Adventure Park, but do have BBQ’s for hire.
  8. If a cancellation or postponement is made at least 24hrs prior to the scheduled booking, with consultation of the Waimarino Manager, a full refund will be made. For cancellations within 24- hours no refunds will be offered.
  9. Vouchers these cannot be redeemed on public holidays.
  10. Vouchers are valid for up to 1 year from the date of purchase, all requests to extend will be denied.

Payment for the booking constitutes acceptance of these terms and conditions.

Covid19 Specific Information and Terms and Conditions- Waimarino Adventure Park

All visitors (aged over 12 years and 3 months) will be required to provide an approved and valid Vaccine Pass upon entry to Waimarino Adventure Park. Along with this photo identification or a copy of this is to be provided upon request.

All visitors will be required to wear a mask and use hand sanitiser upon check in and physically distance at least 2 metre (Red), 1 metre (Orange) from people they don't know. We encourage wearing a face covering whenever you are not in the water or when you are in close proximity of others, e.g. using the bathrooms and changing facilities; this is to ensure the safety of other clients and reduce the risk of transmission.

Our staff will wear Face Masks that are rated to a KN90 standard and filter at least 90% of all airborne particles down to pm2.5. These are to be worn in all vehicles and in any instance where our staff are in customer facing positions.

These procedures are in place to protect our staff and our visitors. Payment of your deposit and or of your pass constitutes the acceptance of these health and safety procedures.

All clients must sign in and adhere to the above policies or they may be removed from the premises.

Disinfecting of all workspaces, vehicles and equipment will occur regularly.

Group Bookings Terms and Conditions

Booking is recommended for groups exceeding 20 people. Your booking will be confirmed and an area reserved for your group upon payment of $200 deposit.

Cancellation has to be made in writing via email to info@waimarino.com

Cancellation outside 14 days = full refund, minus $50 admin fee.

Cancellation within 14 days = no refund.

Cancellation because of weather conditions = full refund minus $150 admin fee. This is to be consulted with Waimarino management. A postponement will not incur any charges.

Cancellation without consulting with Waimarino management = no refund.

If Waimarino cancels the booking (due to safety concerns) we will offer a postponement date. If not suitable, a full refund will be issued.

On the day we will keep a tally of people in your group and ask the group organiser to settle any outstanding balance. Please confirm the tally with our receptionist on the day, if it is not done you will be charged for the total guests we have noted upon entry. We will not revise our tally figures after the day of the booking.

Birthday Bookings Terms and Conditions

Booking is recommended for birthday groups exceeding 10 people. Your booking will be confirmed and an area reserved for your group upon payment of $169 deposit.

Cancellation has to be made in writing via email to info@waimarino.com

Cancellation outside 14 days = full refund, minus $50 admin fee.

Cancellation within 14 days = no refund.

Cancellation because of weather conditions, 48 hours in advance = full refund minus $50 admin fee. This is to be consulted with Waimarino management. A postponement will not incur any charges.

Cancellation without consulting with Waimarino management = no refund.

If Waimarino cancels the booking (due to safety concerns) we will offer a postponement date. If not suitable, a full refund will be issued.

On the day we will keep a tally of people in your group and ask the group organiser to settle any outstanding balance. Please confirm the tally with our receptionist on the day, if it is not done you will be charged for the total guests we have noted upon entry. We will not revise our tally figures after the day of the booking.

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